What does ODCDeals specialize in?

ODCDeals specializes in DIY outdoor shelter solutions, including canopy kits, canopy fittings, carport kits, greenhouse frames, and heavy-duty tarps. Our products are designed for easy assembly, long-lasting durability, and affordability for both Canadian and US customers.

Where does ODCDeals ship from?

We ship directly from our Canadian and US warehouses to ensure fast, reliable delivery. Canadian customers typically receive their orders within 3–7 business days, and US customers within 4–8 business days depending on location.

Are ODC canopy kits easy to assemble?

Yes! ODC canopy kits are designed for quick and easy setup. Each kit includes reinforced steel fittings, lock screws, and clear setup instructions. Most users can assemble their canopy or carport in under an hour with basic tools.

Does ODCDeals sell canopy fittings separately?

Yes, we sell individual canopy fittings, frame connectors, and replacement parts; but not the poles. This allows you to customize or repair existing canopy frames without buying a full kit.

How does ODCDeals ensure product quality?

All ODCDeals products are tested for durability, rust resistance, and structural strength. Our steel fittings are galvanized and reinforced, and our tarps are made from UV-protected, waterproof materials suitable for all weather conditions.

Does ODCDeals provide customer support?

Absolutely. Our customer service team is available via email and chat to assist with product selection, installation guidance, and after-sales support. You can reach us anytime at support@odcdeals.com.

What payment methods does ODC Deals accept?

We accept all major payment options, including Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are protected with SSL encryption for secure checkout.

Can I return or exchange a product?

Yes, we offer a 30-day return and exchange policy. Products must be unused and in original packaging. To start a return, contact us at support@odcdeals.com with your order details.

Frequently Asked Questions

FAQ and Support

Do you offer international shipping?
We currently ship to the USA and Canada. Our USA warehouse ships only to the USA; while our CANADA warehouse ships to both Canada and the USA. Products in the warehouses may differ, so make sure the item you're ordering can ship to your location. If not sure, contact the seller for assistance.

Are the Products listed in US dollars or Canadian dollars?
Use the country Selector on the website to pick your location and the product price will show in your country's currency. The site's currency converter will automatically convert to your local currency.

Do you send a user manual for the canopy Kits?
We will send you an electronic user infographic manual to help you easily and quickly assemble the canopy kits upon request. Kindly advise us about the WIDTH x LENGTH x WALL HEIGHT you want the frame to have, and we shall provide detail for the build and assembly including the number of required poles and their dimensions for FREE.

Do you have any store catalogue to see your products?
No, we do not have a catalogue since all our products can be viewed on our website. By having all our products on the website it is easier for us to constantly update the information on our collections, therefore providing more accurate and current information to our customers.

What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our customer service team to initiate a return.

How long does shipping take?
Standard shipping typically takes 3-7 business days.

How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the carrier's website.

What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay for your convenience.

Can I change or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. After that, please contact customer service for assistance.

Do you offer customer support?
Yes, our customer support team is available Monday through Friday, 9 AM to 6 PM EST. You can reach us via email, phone, or live chat.

Are your products covered by warranty?
Most of our products come with a manufacturer's warranty. Warranty terms vary by product and are detailed on individual product pages.

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